Talesfromthefrontdesk

A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase..

Seeing your name on trip advisor is more rewarding than you'd think it would be. Most large chains offer a sweet employee travel program (for Hilton it's like $40-$50 a night for employees). The cheap room rates actually allow you to travel because you have more spending money. Free food, often.stories from the front desk of hotels/hostels/and others in the hospitality industry. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale ...

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lol. I'm just picturing the GM of some hole in the wall on the side of a highway with a tall sign advertising rooms for $39.99 reading this and bubbling over with a smug sense of pride. Practically running over to their only front desk computer to open that saucy file. 8 days ago.10-Apr-2014 ... guest feuds, ghost dogs, strange phone calls, and outrageous complaints, More Tales from the Front Desk is packed with stories from a small-town ...When guests ask me the same question a hundred different times in slightly different ways I always assume it's one of two things. Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...

Some do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others. People have seen too many movies. They think “hotel” automatically means valet, bellhops, concierge, restaurant, and 24 hour management, etc. Most leisure travelers don’t know what select service means and think they’re getting a deal. They might be, but they also need to temper their expectations.First proper encounter with a real stalker, I think …. I’ve dealt with people I suppose could be deemed stalkers before like the odd crazy GF who spotted a BFs car in the lot etc. However, I received a call a few nights ago that had all sorts of red flags going off and left me very, very uncomfortable—even frightened and certainly unnerved.2nd story I'll try and condense. 2 20-something idiots come back (contractors) late, ring bell for kicks to fuck with me. I confront them and tell them don't do that. One guy gets a bell ring tone on his phone, and starts poking it out their room door (which is by the office) to continue to try and fuck with me.

This is definitely something your management needs to look into. If someone is paying for a suite then they should get a suite. Upgrades are only pending availability, not a guarantee. You want a guaranteed suite you book it and pay for it. It sounds like management did a poor job in training those front desk agents.For like two years, we have had only FOUR front desk employees, plus my manager, to work front desk. This math means that with 3 shifts a day, if two people request the same day off, the remaining three HAVE to work that day. A few times, I've expressed my frustration at this lack of wiggle room, but my manager acts like it doesn't bother him ... ….

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I disagree, for example say to book 7 days its $350. That is 50 per night and to book 5 days its $450. That is 90 per night. A guest just wants to pay $50 per night but only wants to stay for 5 days so they book it for 7 days and effectively gets the rate to 50 per day and now they plan to leave on the 5th day.A former coworker did sleep with a guest and was almost fired because he sent up a bottle of wine and comped her room. He was called in for a meeting and quit before he was fired. 2. [deleted] • 8 yr. ago. I had an AFOM at a former property who had several encounters while on duty... and also several others while off.

In California, hourly employees are entitled to a minimum of two hours pay for any work outside of a scheduled shift. This includes being texted or called off-hours even if it's 5 minutes. And if your company is using your personal cell for …r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk.

trusscore home depot Business trips aka a cheaters paradise. Backstory: Anyone who has worked in a hotel will completely understand this. I have seen so many times people cheating on their SO while on a "Business trip." In two different hotels I worked at, I would have a bellman minimum 2-4 times a week tell me how the two co-workers have two separate rooms, but he ...Thoughts after 6 years at the Front Desk. Hello fellow colleagues of the Front Desk. This is probably going to be a long post, so TLDR at the bottom. I landed assbackwards into the Front Desk some 6 years ago I believe. Initially, I got my masters degree in some super sexy unpronounceable sciency thingy with ZERO job application and opportunities. fnaf gravespictures of jeffrey dahmer's victims polaroid You'll get no sympathy from me, Part 2. Part 1 Here. Sally has earned some sympathy. She checks out tomorrow because she doesn't have the money to stay at our hotel any longer. Nobody will rent to her because she has the eviction on her renters history. Plus, she told another hotel employee that she had a roommate who not only stole some of her ... 3d metal printer ebay 07-Aug-2018 ... r/TalesFromTheFrontDesk - And this, my friends, is why you don't put your... ... I hadn't seen the original post before, so I scrolled through it ...Airline said they would try to rush them to our hotel. Told the front desk what happened and asked them to call us whenever the luggage showed since my mom was distraught. We get the call at 2:30 am and they offered to bring the bag to our room. When they brought the bag up, they offered their condolences. suck gifsnearest petco by metwo bedroom home for sale Most of the time, the students will put their room numbers in the delivery app, and the driver will just bring it up. Sometimes, the driver doesn't have a room number, so they'll just drop it off at the desk the student to then quickly grab from me and shimmy away. This time…. Was different. One of the students ordered a large quantity of ... blox fruit slayer of god title Lost and Found is a courtesy, and a fairly expected one, but not an expense. We actually got $697 just last week for sending a L & F item to Brazil. FedEx billed us by mistake afterwards, but the feeling of hitting the guest's card for the charge was just too sweet. 17. health potion deepwokenwalmart near me tire and lubeemerald unblocker r/Talesfromthefrontdesk What happens when you tell a spoiled adult customer that she can't listen to loud music in the hotel lobby? She calls her mommy on yo...